Feb 01 2018

We're Hiring! Seeking a Full-Time Sales Associate

By KC Eisenberg

Sustainable Northwest Wood is seeking a Sales Associate for a full-time position, beginning immediately.  

We are sticklers for excellent customer service and are looking for a sales associate who is passionate about green building and the customer experience to join our growing team at our warehouse in SE Portland. This exciting position will be the first point of interaction for our customers and will provide in-store customer service, phone and email support, and assist with walk-in clientele.  

Summary of Responsibilities: 
•Assume primary responsibility for working with walk-in and call-in customers
•Provide exemplary customer service to all customers with prompt quoting, a timely delivery schedule and follow-up procedures for customer support
•Provide follow-through on sales, including but not limited to writing up Sales Orders, Invoices, Purchase Orders, quality control and delivery schedule (coordinate with Warehouse/Delivery staff)
•Provide back-up to Marketing Director for answering website inquiries
•Assist Marketing Director with maintenance of the sample program
•Maintain customer database and support other sales staff in customer relationship management
•Ensure that all marketing materials (postcards, storybooks, price sheets) are kept up-to-date and available in the showroom
•Communicate with customers after their sale to gather feedback
•When appropriate, assist with the representation and promotion of Sustainable Northwest Wood at tradeshows, conferences, industry events, etc. 

Job Requirements:
• Exemplary customer service and sales skills
• Proven commitment to sustainability
• Ability to handle multiple responsibilities and adapt to changing priorities in a fast paced work environment
• 3+ years of sales experience 
• Knowledge of lumber and wood products
• Strong verbal and written communication skills
• Proficiency in MS Office knowledge of QuickBooks preferred
• Physical requirements: Ability to bend, stand, and lift up to 40 lbs
• Bachelors’ degree in business, forest products, or related field 

Benefits and compensation: 
• Competitive benefits package, including fully paid medical and dental coverage
• Generous paid time off
• Salary to start is $19.25/hour, plus performance-based bonus.   

Schedule is Monday – Friday 8am to 5pm  

How to Apply: If you meet the above criteria, we want to hear from you! You must submit your resume and cover letter to